Please complete the form below to report a problem and ensure you include the Property Name, Postcode and Current Contact Number. Remember to add photographs if possible.


  • Smell Gas – Leave the home immediately and call the National Gas Emergency Hotline 0800 111 999
  • Smell smoke/discover a Fire – Evacuate everyone from the property and call 999 immediately.
  • a major water leak
  • a total loss of electricity (not power cuts) - please check all trip switches in fuse box
  • major structural damage
mlettings 07512 729310 (Note; this MUST be used only to report an emergency)

For all other issues Report a problem below providing as much information as possible and include images of the issue.

Request Details


Picture 1 Picture 2 Picture 3
Pictures must be .jpg and no larger than 8MB

Your Contact Details


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